Aurora Expeditions Promotes Jenifer Costello to Sales and Customer Service Director for North America

Jenifer Costello Heads Aurora Expeditions' North American Division

With nearly three decades of travel industry experience, Jenifer Costello is now steering Aurora Expeditions' Sales and Customer Service in North America, following a noteworthy expansion effort she spearheaded.

The Breaking Point

Aurora Expeditions, known for its adventure-driven travel experiences, has elevated Jenifer Costello to Sales and Customer Service Director for North America. Costello's promotion underscores her pivotal role in strengthening the company's connections with travel advisors and expanding its regional footprint over the past three years.

Beneath the Surface

Jenifer has been instrumental in forging crucial partnerships and enhancing the customer experience, leveraging her vast expertise in expedition travel and sales. Her leadership will steer key operations, including the Contact Center and Sales Operations team, aimed at delivering exceptional service and supporting travel advisors across the continent.

The Ripple Effect

By promoting Costello, Aurora Expeditions commits to deepening its investment in the North American market, an insightful move anticipated to elevate their competitive stance and fortify customer relationships. The company lauds her passion for adventure and exemplary service dedication, marking this role as a strategic step in propelling growth.